Frequently Asked Questions


Frequently Asked Questions

What are your payment methods?

We accept bank deposit, cash and check payments.

Check is payable to Ecobudget Co.

 

What is your lead-time delivery?

For Metro Manila area:

We deliver 1 to 3 days after received of order for available stocks of regular items.

Personalized Table Napkins PLAIN / No Logo Delivery Lead-Time:

We deliver within 7 days upon received of order.

Personalized Table Napkins with Logo Delivery Lead Time:

We need 45 to 60 days lead-time delivery for the first time order.

We deliver within 15 to 30 days for the consecutive orders.

 

Delivery Schedule:

For Metro Manila area:

Monday to Friday except Holiday.

 

What is your minimum order?

We deliver for free at Metro Manila for a minimum amount of Php 2,000.00 or 2 cases or 6 bags for regular items.

For personalized table napkins plain / no logo – minimum order for delivery is 5 cases.

For personalized table napkins with logo – minimum order for delivery is 10 cases.

 

Do you allow broken case ordering?

No. We don’t allow broken cases delivery for sanitary purpose.

 

Do you accept bulk orders?

Yes we do. Kindly contact us for quotation.

 

Do you have physical store? 

Yes, we have store at our office, please refer to the location map.

 

Do you accommodate pick-up?

Yes we do, but please set appointment for preparation of stocks, 1 day before pick-up schedule.

 

Do you have dispensers?

Yes we do. Please check out our online store for dispensers.

 

What is your office schedule?

Monday to Friday 9:00 AM to 5:00 PM (except Holidays)

 

What is your return policy?

We accept returns within 7 days after receipt of delivery. Any complaints regarding our goods must be made before using the merchandise. Complaints regarding quality or specifications must be verifiable by us. Kindly contact us immediately.

 

For comments, suggestions or request of quotation.

Kindly contact us at the following:

Direct Line: 632 4011283

Duo Landline: 632 9068006 / 9068686

Telefax: 632 6964370 / 9508773

Mobile: 09176806868 (with Viber) / 09228379688 / 09178897928 (with WhatsApp / Viber / Telegram)

Email: info@ecobudget.ph sales@ecobudget.ph / contact@ecobudget.ph / information@ecobudget.ph

Please visit and like us at: http://facebook.com/ecobudgethttp://facebook.com/ecobudget.ph